1. Introduction InfraDBM (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, users, and visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Scope of this Privacy Policy This Privacy Policy applies to all personal information collected through our website (www.infradbm.com), services, and any other interactions you have with us.
3. Information We Collect
3.1 Personal Information: We may collect the following types of personal information:
Full name
Email address
Phone number
Business name and address
Payment information (if applicable)
Any other information you provide through our forms, emails, or interactions.
3.2 Non-Personal Information: We also collect non-personal information, including:
IP address
Browser type and version
Device information
Usage data, such as pages viewed and time spent on the website.
4. How We Collect Information We collect information in the following ways:
Directly from you when you fill out forms, contact us, or use our services.
Automatically through cookies and tracking technologies when you visit our website.
From third-party providers, such as payment processors or analytics tools.
5. Use of Information We use the information we collect for the following purposes:
To provide and improve our services
To process transactions and respond to inquiries
To send updates, notifications, and promotional content (where consent is provided)
To analyse website performance and user behaviour
To ensure compliance with legal and regulatory requirements.
6. Disclosure of Information We do not sell or rent your personal information. We may disclose your information:
To third-party service providers who assist in operating our platform (e.g., payment processors, hosting providers)
Where required by law or to protect our legal rights
With your consent or at your direction.
7. Data Security We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption technologies, and limiting access to personal data to authorized personnel.
8. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience and collect analytics data. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
9. Access to and Correction of Personal Information You have the right to access and correct your personal information held by us. To make a request, please contact us at the details provided below. We will respond to your request within a reasonable timeframe, as required by law.
10. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.
11. International Data Transfers If we transfer your personal information outside of Australia, we will ensure that the recipient complies with the Privacy Act 1988 and offers a similar level of data protection.
12. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: info@infradbm.com
We will endeavour to resolve any complaints promptly and in accordance with applicable laws.
Last Updated: December 2024
